QSR Magazine - Ovation, the real-time guest feedback platform for restaurants, announced its partnership with Craveworthy Brands, the groundbreaking portfolio company disrupting the restaurant industry.
With a goal to better measure and act on the guest experiences, Craveworthy Brands, the portfolio company redefining the restaurant industry’s value proposition for consumers and restaurant franchise owners alike, will leverage Ovation’s real-time chat, powerful reporting, and other features to connect with guests and improve operations.
Using Ovation, Craveworthy can now collect feedback seamlessly from more guests than ever before through integrations with other solutions, such as the online ordering platform incentive in the case of Wing it On!, and QR codes conveniently placed on and off-premise. From there, managers can respond to guests’ feedback in real-time, privately resolve concerns, encourage happy guests to leave positive online reviews, and easily act on deep operational insights provided by Ovation’s AI platform.
